Cancellation & Refund Policy
At SHEIKH ENTERPRISES, we strive to ensure customer satisfaction and have a flexible cancellation and refund policy.
Cancellation Policy
• Cancellation requests will be considered only if made immediately after placing the order.
• If the order has already been processed or shipped, cancellation may not be possible.
• Refund & Replacement Policy
• Damaged or Defective Products: If you receive a damaged or defective product, please report it to our Customer Service Team within 7 days of receipt. After verification, an appropriate resolution will be provided.
• Product Mismatch: If the product received differs from what was displayed on our website or does not meet your expectations, notify our Customer Service Team within 7 days for review.
• Warranty-Related Complaints: If the product comes with a manufacturer’s warranty, please contact the manufacturer directly for resolution.
• Refund Processing: If a refund is approved by SHEIKH ENTERPRISES, it will be processed within 6-8 days.
Refund Credit Timeframe
Once your refund request is approved, the amount will be credited back to your original payment method within 7-10 business days. Processing times may vary depending on your bank or payment provider. If you do not receive the refund within the stated period, please contact us for assistance.
For further assistance, please contact our Customer Service Team.